If you are getting this message “SIM Not SupportedPlease do the following steps,

IMPORTANT Note:  Update your Iphone iOS to 13.3.1 (otherwise it will not work)

1. Insert your sim card with sim adapter

2. You will get a Pop-up window

ICCID MODE (if there is new code, use this mode)

if you do not get pop-up:With an (unlocked) iphone setup, load Turbo Sim and phone card into the phone and go directly to the cellular mobile network – Sim card application – edit ICCID- enter the latest ICCID to send.



New ICCID:http://ventureresource.main.jp/info/iccid/


Please restart your iPhone


TMSI MODE(if apple block iccid code, use this mode)

if you get pop-up:

3.Choose your phone carrier (if your iPhone is AU and iPhone8 or newer one choose “JP UQ/AU-2”.If older choose Jp Au-1)

4.Choose TMSI mode

5.After that,you will find “not supported”

6.Please restart your iPhone








5. “Restart” your phone and activate your phone with “WiFi”

6.Please wait 3~5 minutes  until you get radio waves

7. It will work 100%

Note: Once your phone is unlocked, chip should remain in the phone all the time. Do not reset the phone or Factory reset your phone will also remove all saved chip settings. Do not upgrade IOS without confirming with us or do not change the sim. As long as Chip remains in the phone it will remain unlocked and your phone just functions like unlocked.